First, make sure you are using the latest version of Videora iPod Converter. If you are not, then download and install the latest version as your problem may have already been fixed.
If you would like to learn how to use certain features of Videora iPod Converter, consult our User Guides.User Guides DVD to iPod Guide Video to iPod Guide YouTube to iPod Guide Automation Guide
If you are having problems converting your video, the first thing you should do is read our troubleshooting guides. Most user issues can be solved by one of the solutions in these guides. There are guides for each mode so make sure you use the guide that applies to the conversion mode you are using.Troubleshooting Guides Installation Issues Normal Mode Conversion Issues Power Mode Conversion Issues Downloading Online Video Issues Creating a Console Log
If you still can't get your video to convert, even after follow the steps in the guide above, you should browse and search through our Videora iPod Converter forum to see if another issue had an identical problem and if a solution was posted. Specifically you should check out the following posts:Frequently Asked Questions Known Bugs / Feature Requests
Finally, if you can't find a solution to your problem after reading the forum, you should post your problem to the forum and hopefully someone in the community will be able to solve your problem. Before making a post in the forums, you MUST read this forum post. It explains how to get the quickest solution to your problem from the forum community. If you do not follow the guidelines in that post, you will simply be wasting more of your own time as it will take longer for you to get a helpful response.
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